“Bilingual Telemarketer Expert in B2B & B2C Professional Sales Representative SEO, Local SEO & Google Business Profile Specialist SEO Copywriter & Customer Service Pro

Hello and welcome to my Upwork profile! I'm Dadjo Modeste LOKOSSOU, a seasoned Professional Sales Representative with 2 years of proven expertise in B2B and B2C Telemarketing, SEO, and Google My Business (GMB) optimization. Based in Benin, I deliver outstanding results for clients worldwide, including Canada, United States of America, Australia, United Kingdom, France, Belgium, Spain and German through remote operations.

PROFESSIONAL EXPERIENCE:

Experience Highlights

OCM Système Inc ➔ Professional Sales Representative, B2B Telemarketing Expert & GMB Specialist

➔ June 2024 - Present

Initiated and executed B2B telemarketing campaigns to prospect, sell, and close Google My Business (GMB) services to Québec-based companies remotely from Benin.
Completed two weeks of intensive and began making calls officially on July 4, 2024.
Closed two sales in the first month, generating revenue of 599 CAD and 499 CAD, respectively.
Conducted cold calls, identified potential clients, and presented tailored GMB solutions to enhance businesses' online presence.
Proficient in creating, optimizing, and performing SEO on GMB listings to improve search engine rankings and visibility.
Developed and maintained relationships with prospects, overcame objections, and secured agreements.
Utilized advanced telemarketing techniques and persuasive communication to convert leads into closed sales, contributing to the company’s growth.

Market Options Center ➔ B2C & B2B Bilingual Telemarketer and Professional Sales Representative

➔ February 2023 - June 2024

Presented and sold products via auto dialing systems (Advensus) and email communication in both English and French.
Made 120+ outbound calls daily and managed inbound calls effectively.
Achieved 87,618.67 USD in sales within 220 days, surpassing the monthly sales goal.
Developed new sales opportunities by scheduling appointments through outbound calling.
Applied cold and warm calling techniques, followed scripts, and managed customer data efficiently.

KEY ACHIEVEMENTS:
Closed $1,098 CAD in my first month at OCM Système
Increased sales by 100% within 220 days at Market Options Center.
Generated 87,618.67 USD in sales, with a total of 100K USD including rejected sales due to credit card issues.
Successfully hit targets and exceeded goals set by the company.

Freelance Roles & Part-Time Positions:
Certified Graphic Designer and Persuasive Copywriter: Produced visually compelling content and sales materials.
Auto-Motor Vehicle Cleaner and Sidewalk Vendor: Gained hands-on experience in customer service and product sales.

SKILLS & TOOLS
Sales Software: Advensus, Enence, Google Sheets, Discord, Zoom, Skype, Pixellab, Photoshop, Canva, Video Guru, Capcut, AI
Core Competencies: Empathy, Active Listening, Strategic Thinking, Organization, Time Management, Persuasion, Negotiation, Cold Calling, Customer Retention
Customer Service: Skilled in both inbound and outbound customer interactions, with a focus on empathy, active listening, and relationship building.
Specializations: Local SEO, Google My Business (GMB), SEO Optimization, Sales Pitch Development, Customer Service

EDUCATION
★ University of Abomey-Calavi — Bachelor Degree in Psychology
September 2021 - 2024
★ Completed coursework in Clinical Psychology and Psychology of Work, Organization, and Institutions.
★ Currently writing a dissertation for completion by the end of 2024.

Certifications & Awards
Certified Google My Business Specialist - Google
Bilingual Team Best Seller Award of 2023 - Market Options Center
Certified Graphic Designer - Udemy (June 2023)
Persuasive and Conversion Copywriting - Alison.com (2023-2024)
Public Speaking Certifications (March 2022 & May 2022)

Volunteer Work
- English Coach - Ladies Leadership NGOnamed WoPAS (May 2024 - Present)
- Leader of English Music Club - English Laboratory, Benin Excellence Library (October 2021 - Present)

LANGUAGES
- Native French Speaker
- Native English Speaker

Results-Oriented Approach
With a track record of driving sales, improving SEO rankings, and providing outstanding customer service, I am dedicated to helping businesses succeed and achieve their goals.

I'm ready to learn new things, put it in the work and be x1000 useful for you and your company if you think is something you can afford.”

• Average response time —
• Orders in progress 0
• Sales in total 0
• Seller since Mar 2023