I will create your Jira Software or Service Management project

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Sold by AlexandreReist •Spécialiste Atlassian, Jira et Confluence Professional Total sales 0 Available on ComeUp Direct.

Jira Software or Jira Service Management

The best of Agile Method and ITSM standards in a powerful Project Management tool

🏢Jira Projects and service management can quickly become a complex challenge, hindering your company's efficiency and productivity. As a freelance consultant and Atlassian certified expert, I offer specialized expertise to optimize your use of Jira and Jira Service Management (JSM). My goal is to support you in implementing customized solutions, designed to meet your specific needs.

I understand that each company is unique, with its own challenges and objectives. That's why I offer a personalized approach, working closely with you to understand your specific needs. Together, we can improve your workflows, automate processes, and strengthen collaboration within your teams.

💪My Atlassian certified expertise is a guarantee of quality, ensuring professional implementation and attentive follow-up. I support you at every stage, from initial design to continuous optimization, ensuring a smooth transition and lasting results.

With me, you will benefit from:

  • An in-depth analysis of your needs for a tailor-made solution.
  • Optimal configuration of Jira and JSM, adapted to your workflows.
  • Automation of repetitive tasks to gain efficiency.
  • Better collaboration between your teams.
  • Personalized follow-up to ensure the success of your project.

Unlock the potential of your teams and achieve your goals with efficient project and service management. Don't wait any longer!

First, start by choosing the pack that best suits your needs. Can't find exactly what you're looking for in the entry-level packs, and the following packs seem too complex? Don't panic, you'll certainly find what you're looking for in the additional options to best configure your solution!

And if quick delivery is as important to you as quality, then take a look at the express delivery section. With this option, I guarantee fast delivery times and priority handling, with professional quality and top-notch expertise!

Do you have any doubts about what you need? Don't hesitate to send me a message so that I can guide you in your choices.

🚨Important Note Regarding Your Data: While I am working on this service, it is likely that I will use or see data related to your activity. Of course, I assure you that I will not compromise this information in any way. I am also prepared to sign a non-disclosure agreement if you wish.

The Different Packs

The best way to get started with the Atlassian products configuration

Essential Standard Advanced Expert Premium
Issue types 2 3 4 5 (+ hierarchy management) 6 (+ hierarchy management)
Request types (JSM only) 2 3 4 5 6
Custom fields 2 3 4 5 8
Filters 0 0 1 3 5
Workflows (states) 1 (3 states) 2 (4 states) 3 (5 states) 5 (6 states) 6 (no states limit)
Automation rules (number of conditions and actions) 1 (1 condition et 2 actions) 3 (1 condition et 2 actions) 5 (2 conditions et 3 actions) 8 (no conditions or actions limit) 12 (no conditions or actions limit)
Possibility to use JQL and advanced configuration for automation ❌ ❌ ✅ ✅ ✅
Global rules management ❌ ❌ ❌ ❌ ✅
Board configuration Basic Basic Advanced Advanced Advanced
Queues configuration (JSM only) Basic Basic Advanced Advanced Advanced
Portal configuration (JSM only) Basic Basic Advanced Advanced Advanced
notifications configuration Basic Basic Advanced Advanced Advanced
Configuration des permissions Basic Basic Advanced Advanced Advanced
SLAs setup 0 0 1 2 3
Issue security levels ❌ ❌ ✅ 1 level ✅ 2 levels ✅ 3 levels
Teams or Slack integration ❌ ❌ ❌ ❌ ✅
Dashboard configuration ❌ ❌ ❌ ✅ ✅
One other Atlassian product integration ❌ ❌ ❌ ❌ ✅
We communicate through: Messages Messages ComeUp Direct 30min ComeUp Direct 1h ComeUp Direct 1h
Price 250€ 400€ 800€ 1250€ 2500€
Time range 10 days 14 days 20 days 25 days 31 days

Note regarding the « Basic » and « Advanced » categorization: Basic means that I will implement the feature with what is essential for it to work properly, while Advanced means that I will use my knowledge and skills of the tool to set it up for more advanced use cases. Let’s take a concrete example: with Basic configuration of the queue, I could set it up so you can see “All tickets in the category General Requests not yet Resolved”, but with Advanced configuration, I could do something like “All tickets in the category General Requests that have been submitted for more than 7 days and not yet responded to” or “All tickets with High priority and SLA ‘Time to resolution’ breached”

Additional Options

This is your project, so let's personnalize it !

You are interested in a Pack, but you feel a little too limited in the choices it offers? However, the next pack seems to be beyond your budget and/or no longer corresponds to the idea you have of your project?
Then you've come to the right place!
The additional options will allow you to add a few elements to your Pack and customize it a little more, without having to upgrade to a higher Pack.

💡Adding one essential element among:

  • customized issue types
  • customized request types (specific to JSM)
  • Custom fields
  • customized workflow (the number of states corresponds to what is available in your Pack)
  • automation rules (the imposed limits are the same as in your Pack)
PRICE €50
Additional delay 1 day

Adding one advanced element among:

  • Filters
  • SLA
  • Issue Security Level
PRICE €100
Additional delay 2 day

↗️Upgrading an element:
No states, conditions or actions limit for one of those:

  • customized workflow
  • automation rule (excluding global rules)
PRICE €100
Additional delay 1 day

🌐Global rules support:
Do you want to create or modify global automation rules? You've come to the right place.
Please note that this option does not imply the creation of rules, it simply removes the restriction that prevents creating or modifying global rules. For any rule creation, I invite you to check what is available in your Pack, or to select one of the additional options corresponding to your needs.
The price and the additional delay of this option are justified by the fact that global rules can impact your existing or future projects. This therefore requires a more in-depth analysis of your Jira or JSM instance, in addition to the project which I am already working on.
PRICE €500
Additional delay 4 days

🧺Adding and configuring an Add-on from the Atlassian Marketplace:

  • With the exception of Add-ons requiring the configuration or interaction with a third-party application, such as Salesforce. For this scenario, please ask for a personalized offer.
PRICE €500
Additional delay 4 days

Development tools configuration:

  • Such as Github or Bitbucket
PRICE €500
Additional delay 4 days

🤙One-hour ComeUp Direct call:
Need to talk live ? Let's call each other! Note that you can split this call into smaller sessions. Can only happen before the delivery.
PRICE €150
Additional delay 1 day

Express Delivery

Here, speed and top quality can go hand in hand

Do you want fast and prioritized delivery while maintaining impeccable reliability and quality? Welcome to the express delivery section! Here you can reduce the duration of the creation process, without impacting the quality of my work.

🕐Express Delivery of the Essential Pack:
PRICE €250
Delivery time for the pack excluding additional options 6 days
Your project becomes a high priority in my orders ✅

🕐Express Delivery of the Standard Pack:
PRICE €300
Delivery time for the pack excluding additional options 10 days
Your project becomes a high priority in my orders ✅

🕐Express Delivery of the Advanced Pack:
PRICE €500
Delivery time for the pack excluding additional options 15 days
Your project becomes a high priority in my orders ✅

⏰Express Delivery of the Expert Pack:
PRICE €750
Delivery time for the pack excluding additional options 20 days
Your project becomes a high priority in my orders ✅

⏰Express Delivery of the Premium Pack:
PRICE €1000
Delivery time for the pack excluding additional options 25 days
Your project becomes the number one priority in my orders 🥇✅

I remain at your disposal if you have any questions.
See you soon!
Alexandre

Chech-out my other services on the Atlassian suite !

I also have service other services, not yet translated to english, but feel free to ask for advice or custom offer if you are interested in those:

I will create your Jira Software or Service Management project

  • €250.00

Customize service

All prices are excluding tax and bank fees. The total amount will be calculated during payment.

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About the seller

AlexandreReist

Performance
Professional Orders in progress 0 Total sales 0 Seller since Mar 2025
Professional Orders in progress 0 Total sales 0 Seller since Mar 2025

Bonjour,
Vous trouverez ici des services en rapport avec la suite Atlassian (Jira, Confluence, Trello), sur laquelle je travaille depuis plusieurs années maintenant. Je suis d’ailleurs certifié par Atlassian, et serai ravi de mettre mes compétences et connaissances au service de vos projets.
Avec plus de dix ans d’expérience dans les métiers de l’informatique, j’ai eu l’occasion d’occuper des postes techniques variés, dans lesquels mes capacités d'adaptation, ainsi que mes compétences en relations humaines et en pédagogie m'ont permis de progresser continuellement, tout en aidant les personnes autour de moi à progresser elles aussi.
Depuis début 2025, j’ai décidé de me lancer dans l’aventure de l’entrepreneuriat, en tant que freelance, et je suis heureux de pouvoir vous proposer mes services sur ComeUp.
Vous l’aurez compris, l’informatique est mon domaine de prédilection. Cependant, je ne ferme pas la porte à l’idée de proposer des services centrés sur d’autres de mes passions, comme l’écriture par exemple.
À bientôt sur ComeUp !

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