{"id":4467,"date":"2025-02-14T09:16:43","date_gmt":"2025-02-14T08:16:43","guid":{"rendered":"https:\/\/comeup.com\/experts\/?p=4467"},"modified":"2025-02-14T09:16:43","modified_gmt":"2025-02-14T08:16:43","slug":"upwork-vs-freelancer-which-platform-should-i-use","status":"publish","type":"post","link":"https:\/\/comeup.com\/experts\/en\/upwork-vs-freelancer-which-platform-should-i-use\/","title":{"rendered":"Upwork vs Freelancer: Which platform should I use?"},"content":{"rendered":"<p><span data-preserver-spaces=\"true\">The rise of freelance work has seen the emergence of a few freelance marketplaces that have taken over the market. The biggest platforms are famous worldwide and have gained many users thanks to their notoriety. Upwork was founded in 2013. It&rsquo;s one of the most famous freelance platforms worldwide. In 2023, they generated $689.1 million in revenue and had around 18 million freelancers. Freelancer (or Freelancer.com) was created in 2009 in Australia. They generated 857.7 million euros in 2023 and have around 59 million users. While both platforms have successful freelancers using them, there&rsquo;s a lot of competition, and every platform fits differently for different people. Discover which platform is right for you in this Upwork vs Freelancer guide. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">We&rsquo;ll also introduce alternatives and explain why being on multiple platforms could be the right solution for you. <\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Upwork vs Freelancer: For freelancers<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Freelancers can thrive on both freelance platforms as there are many opportunities to find work on them. Upwork is often considered a professional platform with freelancers with varied skill levels. The website enables freelancers to create services they can sell or to apply to work on different projects. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Freelancer.com has a similar way of working for freelancers. <\/span><span data-preserver-spaces=\"true\">They can bid on jobs and then have a chance to work on the project if they are selected by the client.<\/span><span data-preserver-spaces=\"true\"> The main issue with this way of working is that it can lead to the famous \u00ab\u00a0race to the <\/span><span data-preserver-spaces=\"true\">bottom<\/span><span data-preserver-spaces=\"true\">\u00a0\u00bb in which freelancers lower their prices to get the job over other freelancers. Since these platforms are <\/span><span data-preserver-spaces=\"true\">huge<\/span><span data-preserver-spaces=\"true\"> and generate a lot of revenue, they attract a lot of freelancers, so the competition is intense. <\/span><span data-preserver-spaces=\"true\">Plus, both platforms have bidding systems and credits, so you can&rsquo;t bid for <\/span><span data-preserver-spaces=\"true\">an<\/span><span data-preserver-spaces=\"true\"> unlimited <\/span><span data-preserver-spaces=\"true\">amount of<\/span><span data-preserver-spaces=\"true\"> jobs.<\/span><span data-preserver-spaces=\"true\"> Instead, you need to bid for jobs you&rsquo;re confident you can get.\u00a0\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Below, you will find the pros and cons of both platforms for freelancers: <\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Upwork pros: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">The website is simple to use. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Benefit from a professional appearance. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Customers have all kinds of budgets on the platform, and larger companies are also looking for freelancers. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Flexibility between offering services and applying to complete projects. <\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">Freelancer pros: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">It is one of the most famous platforms worldwide, with many clients and freelancers.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Flexible payments because freelancers can charge customers on a project <\/span><span data-preserver-spaces=\"true\">basis<\/span><span data-preserver-spaces=\"true\"> or hourly basis.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">Upwork cons:<\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">The bidding system limits the number of projects you can apply to work on. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Elevated commission fees.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">There&rsquo;s a lot of competition between freelancers.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">In case there&rsquo;s a dispute, the platform favors clients over freelancers. <\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">Freelancer cons:<\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">The platform also has arduous competition. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">A lot<\/span><span data-preserver-spaces=\"true\"> of fees to cope with for freelancers. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The bidding system creates an unfair system <\/span><span data-preserver-spaces=\"true\">not<\/span><span data-preserver-spaces=\"true\"> based on talent but on bids. <\/span><\/li>\n<\/ul>\n<p><span data-preserver-spaces=\"true\">Both platforms have the advantage of being massive and attracting many clients to their websites. On the other hand, they both use a bidding system to apply to work on jobs or projects. This system is unfair and can limit your chances of finding work. In addition, it only fuels the race to the bottom as freelancers feel pressure to land a job before they run out of bids, so they sometimes lower their prices. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Nonetheless<\/span><span data-preserver-spaces=\"true\">, to increase your chances of finding work<\/span><span data-preserver-spaces=\"true\">, you can be present on multiple platforms.<\/span> <span data-preserver-spaces=\"true\">This gives you more chances and <\/span><span data-preserver-spaces=\"true\">also<\/span><span data-preserver-spaces=\"true\"> allows you not to <\/span><span data-preserver-spaces=\"true\">be dependent<\/span><span data-preserver-spaces=\"true\"> on a single platform.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Upwork vs Freelancer: For customers<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Both<\/span><span data-preserver-spaces=\"true\"> Upwork and Freelancer have enabled many customers to complete their projects with <\/span><span data-preserver-spaces=\"true\">great<\/span><span data-preserver-spaces=\"true\"> results. They <\/span><span data-preserver-spaces=\"true\">enable<\/span><span data-preserver-spaces=\"true\"> them to find multiple candidates and to choose the one they feel the most comfortable working with. <\/span><span data-preserver-spaces=\"true\">Beyond a significantly different user interface, there are <\/span><span data-preserver-spaces=\"true\">not many<\/span><span data-preserver-spaces=\"true\"> differences <\/span><span data-preserver-spaces=\"true\">in<\/span> <span data-preserver-spaces=\"true\">how<\/span><span data-preserver-spaces=\"true\"> Upwork and Freelancer <\/span><span data-preserver-spaces=\"true\">work<\/span><span data-preserver-spaces=\"true\">.<\/span><span data-preserver-spaces=\"true\"> Both platforms offer some flexibility when it comes to how customers pay freelancers. They can choose to pay for an entire project or pay <\/span><span data-preserver-spaces=\"true\">on an hourly basis<\/span><span data-preserver-spaces=\"true\">. This is great for companies who need that flexibility or are on a tight budget they can&rsquo;t go over. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Below, you will find the pros and cons of both platforms for freelancers: <\/span><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Upwork pros: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">Many different services are available on the platform to complete <\/span><span data-preserver-spaces=\"true\">all kinds of<\/span><span data-preserver-spaces=\"true\"> projects. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Prices for all budgets, although the quality varies. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The order process is safe and secure. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">A great<\/span><span data-preserver-spaces=\"true\"> interface to collaborate and complete projects.<\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">Freelancer pros: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">Lots of freelancers are available on the platform. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">A safe and secure platform to make transactions. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Flexible payment methods. <\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">Upwork cons:<\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">The transaction fees are high. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Scams do happen on the website. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The bidding system is an unfair system that&rsquo;s not based on talent.<\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">Freelancer cons: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">Transaction fees. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The bidding system favors some freelancers above others. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The quality of work is uneven. Some unqualified freelancers are on the platform, so you <\/span><span data-preserver-spaces=\"true\">need to<\/span><span data-preserver-spaces=\"true\"> be careful when choosing a freelancer.<\/span><\/li>\n<\/ul>\n<h3><span data-preserver-spaces=\"true\">Upwork vs Freelancer:<\/span><span data-preserver-spaces=\"true\"> Which one should I use?<\/span><\/h3>\n<p><span data-preserver-spaces=\"true\">We can&rsquo;t choose a platform for you because it&rsquo;s ultimately a personal decision based on preference. But we recommend trying a few platforms until you find the one <\/span><span data-preserver-spaces=\"true\">that&rsquo;s<\/span><span data-preserver-spaces=\"true\"> right for you. There&rsquo;s no one-size-fits-all, and you might <\/span><span data-preserver-spaces=\"true\">end up using<\/span><span data-preserver-spaces=\"true\"> multiple platforms regularly since they all have different benefits. If you&rsquo;re a freelancer, you should diversify your sources of revenue. You should be <\/span><span data-preserver-spaces=\"true\">on multiple<\/span><span data-preserver-spaces=\"true\"> platforms so you don&rsquo;t depend on a single one.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">Another option: ComeUp <\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">There are many freelance platforms online for freelancers to find work and clients to find freelancers to complete their projects. ComeUp is <\/span><span data-preserver-spaces=\"true\">a wonderful<\/span><span data-preserver-spaces=\"true\"> alternative to other larger platforms like Upwork and Freelancer. The platform attracts many visitors and clients while also remaining human size and accessible to all. <\/span><span data-preserver-spaces=\"true\">Below, we&rsquo;ll cover why we think ComeUp might be <\/span><span data-preserver-spaces=\"true\">the perfect option for you<\/span><span data-preserver-spaces=\"true\">.<\/span><\/p>\n<h2><span data-preserver-spaces=\"true\">ComeUp: For freelancers<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">The way ComeUp works is very different from Upwork or Freelancer. Freelancers have more freedom because they are the ones who offer their services for customers to buy. They choose their prices, what they offer, and delivery time to create a detailed service that clients can order to complete their projects<\/span><span data-preserver-spaces=\"true\">. No<\/span><span data-preserver-spaces=\"true\"> more bids and applying for a chance to work on a project here. Clients come to find you. This flexibility empowers freelancers and puts them in a position to excel.\u00a0\u00a0<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">On ComeUp, freelancers can also maximize their earnings because they can benefit from a $1-only commission option. This is huge when <\/span><span data-preserver-spaces=\"true\">you consider<\/span><span data-preserver-spaces=\"true\"> traditional freelance platforms usually take 10 to 20% commission. This commission can be accessed by subscribing to a monthly subscription that gives various benefits to subscribers, including this $1-only option. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The platform is also well-known for its helpful human customer service team. It&rsquo;s possible to <\/span><span data-preserver-spaces=\"true\">get in touch with<\/span><span data-preserver-spaces=\"true\"> a human representative from the first message sent, and they usually answer within a few hours or less (during working hours). It&rsquo;s one of the main reasons <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.trustpilot.com\/review\/comeup.com?languages=all\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">they are rated so highly on Trustpilot. <\/span><\/a><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">Pros of ComeUp: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">The $1-only commission option enables freelancers to maximize their earnings. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">The platform is transparent about all prices and commissions. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">A responsive and present human customer service.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Flexibility for freelancers as they choose their services, prices, deliverables, and delivery time. <\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">ComeUp cons: <\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">There is some competition on the platform.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">You need to subscribe <\/span><span data-preserver-spaces=\"true\">to a monthly subscription<\/span><span data-preserver-spaces=\"true\"> to benefit from the $1 commission option.<\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">ComeUp: For customers<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">The platform works entirely differently from Freelancer and Upwork for customers. They have to search for services on the platform and order those services. <\/span><span data-preserver-spaces=\"true\">In case<\/span><span data-preserver-spaces=\"true\"> they find a seller with the skills that match their needs but not the services, they can ask the seller to send them a custom offer. It&rsquo;s a personalized service offer to do exactly what the two parties agree upon. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The platform works as a trusted third party, so when a customer orders a service, the money paid is placed in an escrow account. Once the order is completed, the seller is paid when the customer confirms the order. This ensures customers get precisely what they order. <\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Lastly, ComeUp has some of the best customer service. It&rsquo;s possible to reach a human representative from the first message sent. They are known to be very helpful and reactive. <\/span><span data-preserver-spaces=\"true\">It&rsquo;s<\/span><span data-preserver-spaces=\"true\"> one of the <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.trustpilot.com\/review\/comeup.com\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">main reasons why ComeUp has a high rating on Trustpilot.<\/span><\/a><\/p>\n<h4><strong><span data-preserver-spaces=\"true\">ComeUp pros:<\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">Wide option of freelancers to choose from.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Helpful human customer service. <\/span><\/li>\n<li><span data-preserver-spaces=\"true\">More human-sized alternative to larger freelance platforms.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">All freelancers are verified before they can devise and propose their services.<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">A secure and protected website to complete payments and withdrawals.<\/span><\/li>\n<\/ul>\n<h4><strong><span data-preserver-spaces=\"true\">ComeUp cons:<\/span><\/strong><\/h4>\n<ul>\n<li><span data-preserver-spaces=\"true\">The transaction fees. <\/span><\/li>\n<\/ul>\n<h2><span data-preserver-spaces=\"true\">Conclusion: Upwork vs Freelancer and Alternatives<\/span><\/h2>\n<p><span data-preserver-spaces=\"true\">Now you know all the pros and cons of Upwork and Freelancer.com. <\/span><span data-preserver-spaces=\"true\">If you want to dive deeper into possible alternatives,<\/span><span data-preserver-spaces=\"true\"> we have an article covering <\/span><a class=\"editor-rtfLink\" href=\"https:\/\/comeup.com\/experts\/en\/the-best-freelance-websites-to-sell-services-on\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">the best freelance websites<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span><span data-preserver-spaces=\"true\"> We believe ComeUp is one of the best alternatives out there, and you can also leverage ComeUp with another platform like Upwork or Freelancer. Whether you are a client or a freelancer, using multiple platforms will give you more opportunities for success. We especially recommend trying a few platforms before choosing the one you prefer. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The rise of freelance work has seen the emergence of a few freelance marketplaces that have taken over the market.&hellip;<\/p>\n","protected":false},"author":76,"featured_media":4469,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[930,938],"tags":[],"class_list":["post-4467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-for-buyers","category-articles-for-sellers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Upwork vs Freelancer: Which platform should I use? 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