@Den_Hub

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VoIP, SIP Trunk & WhatsApp Business API Expert

I help businesses build modern communication systems that connect voice calls, WhatsApp and AI.

VoIP & PBX: I set up and configure VoIP and cloud PBX systems (Asterisk, FreePBX, 3CX, VitalPBX), SIP trunks, IVR menus, call routing, call queues, extensions and call recording.

WhatsApp Business API: I integrate the WhatsApp Business API (Meta Cloud API, Twilio, 360dialog) for bulk and transactional messages, message templates, broadcasts and CRM/app integration. I also enable WhatsApp incoming and outgoing calls connected to your PBX or SIP trunk.

AI Automation: I build AI voice agents that answer and make calls like a human, and WhatsApp AI chatbots that handle customer support, sales and bookings 24/7.

Message me with your requirements and I will suggest the right solution for your business.


Portfolio




Skills

  • WhatsApp marketing
  • Chatbot
  • Api integration
  • Webhooks
  • Linux
  • Automated responses
  • Automated workflow
  • AI agent
  • CRM management
  • AI chatbot

Work experience

  • VoIP & Business Communication Systems Specialist The Access Group Ltd - Since Jun 2024
    Set up and manage VoIP and PBX systems, SIP trunks, IVR and call routing for business communication. Integrate WhatsApp Business API, automated messaging and AI chatbots with business systems and CRMs.
  • WhatsApp Marketing & Lead Generation Specialist Digital Nexa - Feb 2021 - Mar 2024
    Ran WhatsApp bulk messaging and broadcast campaigns, automated replies and lead generation funnels. Managed customer messaging workflows and CRM lead follow-ups for clients.

Degrees and certifications

  • Master of computer science university of Hertfordshire  ‐