@HBServices

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Quality & Support Specialist

Hi, I'm Hind, a Quality Management professional with years of experience in customer service and quality assurance for international companies, fluent in Arabic, French, and English. I help busy professionals and small business owners with: ✓ CV writing & formatting — clear, professional, and tailored to the role ✓ Virtual assistance — inbox management, scheduling, research, data entry ✓ Customer support — email, chat, and trilingual communication My background in quality assurance means I bring attention to detail and reliability to everything I deliver. I respond quickly, communicate clearly, and treat every task with the same care I'd want for my own. Let's discuss how I can help, message me anytime.



My services

Orders in progress 0

Total sales 0

Seller since Jun 2026



Skills

  • Automated workflow
  • translation
  • Data entry
  • Data analysis
  • Quality Score
  • Administrative assistance
  • CV
  • Customer service
  • Formal letters
  • Cover letters

Work experience

  • Quality Manager BPO Company - Since Sep 2023
    Managing quality standards across multiple client accounts, conducting audits, training teams, and ensuring service excellence in a fast-paced, multilingual environment.
  • Trainer International BPO - Sep 2022 - Aug 2023
  • Quality Analyst International BPO - Sep 2021 - Aug 2022