@SmartOfficeSupport

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Virtual Assistant | Excel, Data Entry & Digital Organization

I provide reliable administrative and digital support for busy professionals and small businesses.

I can help with data entry, document formatting, web research, file organization, and spreadsheet cleanup (Excel / Google Sheets).

I also automate simple spreadsheet tasks and workflows to help save time and reduce manual work.

I’m detail-oriented, fast, and communicate clearly. If you need a quick and organized delivery, I can start right away.

I can work in English, Spanish, Portuguese and Catalan.


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My services

Orders in progress 0

Total sales 0

Seller since Feb 2026



Skills

  • Google Sheets
  • Document template creation
  • Analytical thinking

Work experience

  • Customer Success Team Lead Leadtech Group - Jul 2021 - Jul 2024
    Led and coordinated a distributed Customer Success team in a SaaS environment, ensuring performance, quality, and engagement across projects. Built dashboards and performance tracking systems that enabled teams to monitor KPIs and prioritize actions
  • Customer Service & Technical Support CPM / Dyson (Remote) - Jul 2020 - Jul 2021
    Supported Iberian market customers and partners, managing product availability, logistics coordination, troubleshooting, and warranty processes. Worked with internal systems to track orders, deliveries, and service cases, ensuring timely resolution a
  • Project Developer / Digital Consult Hook My Idea - Aug 2017 - Mar 2021
    Designed and delivered digital projects with a strong operational and process focus. Produced documentation and guidelines to support execution and consistency. Coordinated multiple stakeholders across disciplines.

Degrees and certifications

  • Project Management & Risk Management – PRINCE2 Methodology PRINCE2  ‐ Aug 2024
  • Google Data Analytics – Professional Certificate Coursera  ‐ Oct 2023
  • B.A. in Art History UERJ  ‐ Jul 2012