I will remove malware and secure your hacked PrestaShop store
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Sold by Bertrand_Domat •Expert PrestaShop, WordPress & WooCommerce | Développeur web Professional Total sales 2,054 Available on ComeUp Direct.
Clean up a hacked PrestaShop store and check the buying journey
An unexpected payment screen, an unknown back-office account or spam appearing under your domain can disrupt orders. I investigate one affected PrestaShop installation, clean the malicious elements I can identify and verify the agreed store functions before handover.
From first warning to verified cleanup
$838.55 · 5 days covers one installation.
- Confirm the affected area. I review symptoms and available logs and agree temporary restrictions with you if needed. Where access and storage permit, I preserve a copy of accessible files and the database before changes.
- Inspect and clean. I check shop files, modules, theme overrides, back-office accounts, scheduled tasks, database content and payment components. I remove identified malicious content or restore affected components from clean sources.
- Reduce recurrence risk. I investigate the likely source using the evidence available, address accessible weaknesses within scope and tell you which actions require your host or account owner.
- Test and document. I verify the agreed product, cart and checkout journey, including available payment checks where safe. You receive a written summary of findings, changes, tests and outstanding actions.
What if the same infection comes back?
If the same malicious elements reappear within 30 days of delivery, I recheck and rework the part covered by the original intervention at no extra cost. Planned follow-up inspections and continuous monitoring are different services. Search engines, hosts and payment providers control their own reviews and warning removal.
Optional follow-up and documentation
| Optional extra | Add to base price | Extra time |
|---|---|---|
| Set up security alerts | +$182.29 | +3 days |
| Technical incident report | +$230.90 | +3 days |
| Checks at day 15 and day 30 | +$145.83 | +30 days |
Alerts configure one compatible existing or free tool and the recipient, with a test where possible. The technical report adds a known timeline, affected areas, indicators and limitations for a host, insurer or payment provider. Scheduled checks include a written update after each inspection, with final delivery after the second. Paid licences, forensic certification and legal opinions are separate.
When to contact me first
Mention multistore, other installations on the same account, suspended hosting or warnings involving payment data. Server recovery, major migrations and provider investigations require a separate scope.
Before you order
Send the URL, platform/version, symptoms, first known date, any alerts from your host, and availability of backups and access. Mention other installations on the hosting account and any payment-related warning.
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