I speak English and French fluently and have over 8 years of experience in the customer success field.

I have worked as a technical support, therefore I have skills in computer troubleshooting.

I also have experience in customer verification, risk and fraud analysis and documents authentification.

I am used to handle frustrated customers and turn them into satisfied ones once our conversation done.

As a bilingual, I will be your customer service representative and will handle inquiries from english and french speaker customers. For 17,11 $US, I will reply to up to 20 emails with answers that are easy, clear and professional.

Should you receive a higher volume of emails/requests, you may take one of the options I also offer accordingly.