@Hermex

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Bilingual Support Specialist (EN/FR) Vestiaire Collective Chat/Email/WhatsApp

Customer Support Specialist | Ex-Vestiaire Collective | Amazon MTurk Moderation | Zendesk Expert

3 years experience in Trust & Safety and luxury customer support. Fast typer, expert in chat & email, de-escalation, and client retention.

I will handle your customer support via chat, email, Instagram DM, WhatsApp

Looking for fast, professional customer support that keeps your clients happy? I work directly from my phone.

I'm ex-Vestiaire Collective (2 years luxury support) + 1 year Amazon MTurk content moderation.

What I can do from my phone (low data, fast):

  • Customer support via WhatsApp, Instagram DM, Facebook Messenger, Gmail
  • Handling difficult clients and complaints
  • Content moderation for your shop / Vinted / marketplace
  • English + French support Why me?
  • Very fast typer
  • Effective resolution - clients appreciate my help
  • Experienced in luxury marketplaces (Vestiaire, Vinted, Farfetch style)
  • No need for Zendesk - I adapt to your tools Basic Offer: €15 for 1 hour of support Let's keep your customers happy!


My services

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Seller since Oct 2026