I will be your customer support for chat email instagram and whatsapp

New

Sales 0

Sold by Hermex •Bilingual Support Specialist (EN/FR) Vestiaire Collective Chat/Email/WhatsApp Total sales 0

Hello and welcome!

Are you overwhelmed by customer messages?

I am Hermex, a dedicated Customer Support Specialist based in Madagascar, available to help you provide excellent customer service.

WHAT YOU GET IN BASIC SERVICE ($5.62):

For $5.62, I will handle customer support for 1 hour or up to 15 conversations:
- Answer via Chat, Email, Instagram DM, or WhatsApp
- Professional, friendly, and fast responses
- Order tracking and simple FAQs
- Delivery: Within 24 hours (report + summary of conversations)

WHY WORK WITH ME?

✓ Bilingual: French (Native/Bilingual) and English (Fluent)
✓ Super reactive: Response time under 15 minutes during working hours
✓ Patient, empathetic, solution-oriented
✓ Available 6 days/week, timezone GMT+3 (close to Europe/France)
✓ Experience with Shopify stores, marketplaces like Vinted style, and coaching businesses
✓ Tools: Zendesk, Gorgias, Gmail, WhatsApp Business, Instagram

HOW IT WORKS:

1. You contact me and explain your needs
2. You give me access to your support tools (Gmail, FAQs, etc.)
3. I start handling your customers and send you a daily report

Ready to delight your customers?

Contact me before ordering to discuss your project!

Hermex

I will be your customer support for chat email instagram and whatsapp

This seller is not subject to sales tax.

  1. Order
    your preferred service
    from one of our sellers
  2. Communicate securely via the website’s chat box
    from start to finish
  3. Sellers only get paid
    once you have validated the delivery

About the seller

Hermex

Performance
Orders in progress 0 Total sales 0 Seller since
Orders in progress 0 Total sales 0 Seller since

Customer Support Specialist | Ex-Vestiaire Collective | Amazon MTurk Moderation | Zendesk Expert 3 years experience in Trust & Safety and luxury customer support. Fast typer, expert in chat & email, de-escalation, and client retention. I will handle your customer support via chat, email, Instagram DM, WhatsApp Looking for fast, professional customer support that keeps your clients happy? I work directly from my phone. I'm ex-Vestiaire Collective (2 years luxury support) + 1 year Amazon MTurk content moderation. What I can do from my phone (low data, fast): Customer support via WhatsApp, Instagram DM, Facebook Messenger, Gmail Handling difficult clients and complaints Content moderation for your shop / Vinted / marketplace English + French support Why me? Very fast typer Effective resolution - clients appreciate my help Experienced in luxury marketplaces (Vestiaire, Vinted, Farfetch style) No need for Zendesk - I adapt to your tools Basic Offer: €15 for 1 hour of support Let's keep your customers happy!

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