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Ije_Nwamaka
Je vais être et gérer votre service/support client SAV
From $18.52
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@Ije_Nwamaka
Performance
- Positive reviews
- 0
- Negative reviews
- 0
- Acceptance rate
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- Completion rate
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- On-time delivery
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Response time: 21 hours
EN-FR | Customer Support Specialist | Email & Chat Support | SaaS, Ecommerce, Hotel
I help ecommerce, SaaS companies and hospitality businesses enhance and manage their customer support interactions, enhance efficiency, and improve satisfaction using helpdesk tools like Zendesk, Intercom, Gorgias and Freshdesk.
I also provide ecommerce support services including order management, product inquiries, and listing updates, so that business owners can focus on growth.
My services are in English & French
Portfolio
My services
Orders in progress 0
Total sales 0
Seller since Apr 2025
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1 / 4
Ije_NwamakaI will be customer support for your ecommerce and SaaS business
From $18.52
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Ije_NwamakaI will create custom customer service email templates for your business
From $24.68
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Ije_NwamakaJe vais créer et fournir des templates d'emails pour vos emails SAV e-commerce et SaaS
From $18.52
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Skills
- IT support
- Shopify
- Chatbot
- Multitasking
Work experience
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Customer Support/Success Specialist
Mailmeteor -
Since Aug 2024
EN = Manage, respond, and troubleshoot customer requests via email dans 12 heures. FR = Gérez, répondez et traitez les demandes des clients par e-mail in 12 hours. -
Gestion Relation Client
HostnFly -
Nov 2021 - Dec 2023
EN = Customer service and concierge for holiday rentals FR = Gestion des relation clients pour locations de vacances et conciergerie.
Degrees and certifications
- MS, Hospitality Management College de Paris ‐