I will manage the customer service of your dropshipping store professionally.SAV

5.0 (32)

32 sales

Sold by Israel_dov 51 total sales Available on ComeUp Direct

ALERT:

**When a freelancer offers a service at a low price, it doesn't necessarily mean that the quality of the work provided will be mediocre. But we all agree that quality comes at a price, hence the reason for my base service. So, are you okay with that? Let's start the adventure!**

Are you searching for a top-quality customer service manager for your dropshipping e-commerce store?

Do you have the growth of your business, reducing refunds, and increasing customer satisfaction at heart? Do you want to build customer loyalty?

Never underestimate the importance of after-sales service. Once your customers have confirmed their online orders, it's essential to maintain their satisfaction through effective customer service management.

Look no further, you're in the right place! I'm Obéi, with over 6 years of experience in customer service management.

*I UNDERSTAND THAT YOU MAY HAVE ALREADY WORKED WITH OTHER FREELANCERS ON DIFFERENT PLATFORMS AND MAY NOT BE SATISFIED WITH THE RESULTS, OR YOU MAY SIMPLY WISH TO MOVE FORWARD WITH ANOTHER FREELANCER. IF THAT'S THE CASE, WELCOME TO MY COMEUP PROFILE.*

WHY YOU SHOULD CHOOSE ME: My main goal is not only to make money but rather to build customer loyalty and minimize refunds, just like I've done for other e-commerce businesses.

I understand the crucial importance of after-sales service. Once online purchases are confirmed, your business must continue to ensure customer satisfaction by carefully managing after-sales service.

WHY TRUST ME?

I have already managed and continue to manage customer service for several online stores. I'm proficient in essential customer service tools, including Shopify, G-Suite, Freshdesk, Gorgias, and Zendesk, and I can quickly adapt to new tools.

HERE ARE THE VARIOUS TASKS I CAN HANDLE FOR YOU:

Order tracking.
Handling customer complaints and returns.
Modifying orders:
Address,
Color, etc.
Handling withdrawal requests.
Creating discount codes or gift cards.
Customer follow-ups.

When you work with me, you can expect efficiency, professionalism, and total commitment to your needs. You can count on me to respond to customers promptly.

For €10: I'll manage 40 emails.

If you want to go further, here are my options:

**For €25: I'll manage 90 EMAILS.
For €35: I'll manage 130 EMAILS.
For €50: I'll manage 190 EMAILS.
For €65: I'll manage 250 EMAILS.
For €80: I'll manage 310 EMAILS.
For €95: I'll manage 370 EMAILS.
For €110: I'll manage 430 EMAILS.
For €200: I'll manage 750 EMAILS
For €250: I'll manage 980 EMAILS AND MODERATION OF 50 COMMENTS ON ONE OF YOUR SOCIAL NETWORKS.
For €250: MANAGEMENT OF 1500 EMAILS + COMMUNICATION WITH SUPPLIER.
WEEKEND / HOLIDAY WORK SURCHARGE = €5/DAY.**

**WHY ME AND NOT THE OTHER SELLER?

I'M PROACTIVE AND OFFER THE BEST VALUE FOR MONEY FOR CUSTOMER SERVICE MANAGEMENT ON THIS PLATFORM. I'M AVAILABLE FROM MONDAY TO SUNDAY TO HANDLE YOUR CUSTOMER SERVICE. I GUARANTEE 100% CUSTOMER SATISFACTION AND MEET THE DELIVERY DEADLINES.**

HOW TO PLACE YOUR ORDER?

To order on comeup, simply select the options that suit you and click "Order."

Once the order is placed, I will send you a message to collect the necessary information to complete your order.

Carefully review the various options available at the bottom of the page to choose the package that best suits your needs.

I will manage the customer service of your dropshipping store professionally.SAV

  • €10.00

Extra options

All prices are excluding tax and bank fees. The total amount will be calculated during payment.

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Buyer reviews

Rating

5.0 (32)

MartinBenjamin
Custom order

super merci

Israel_dov

Merci pour votre confiance 🙏

LAGIRAFE
Custom order

Bon travail. Merci

Israel_dov

Bien merci infiniment 🙏

MartinBenjamin
Custom order

parfait israel est top

Israel_dov

Merci infiniment 🙏

About the seller

Israel_dov 9 juil. 2024

“Bonjour,

Recherchez-vous un représentant du service clientèle de haut niveau pour votre support client, capable de garantir une satisfaction totale à vos clients ? Si c'est le cas, vous êtes au bon endroit.

Je m'appelle Obei D. et je travaille dans le domaine du service client depuis plus de 6 ans. J'ai collaboré avec des entreprises locales et sur diverses plateformes de freelance.

Au cours de mes expériences professionnelles précédentes, j'ai eu l'occasion de gérer le service client pour plusieurs boutiques en ligne dans plusieurs langues, dont l'anglais, le français, et d'autres langues supplémentaires. J'ai assisté tous types de clients dans différents contextes.

J'ai utilisé des outils tels que Freshdesk, Facebook, Gorgias, GSuite, Zendesk, Instagram, Shopify, WooCommerce et Stripe.

Je peux prendre en charge la gestion des e-mails et des tickets, le chat Instagram/Messenger, ainsi que la modération des commentaires sur Facebook.

Je suis une personne proactive, extrêmement flexible et optimiste, avec une volonté inébranlable d'apprendre.

Pour 10€, je répondrai à vos e-mails, et vos clients recevront des réponses personnalisées et professionnelles.

Je suis disponible à tout moment pour un interview à votre convenance.”

  • Average response time 2 j
  • Order in progress 1
  • Sales in total 51
  • Seller since Dec 2021