I will manage your eCommerce customer support, after-sales service, logistics, PayPal & Stripe dispute. sav

New

Sales 0

Sold by LunarEcho123 •Je suis votre assistante virtuelle spécialisée en service client e-commerce Total sale 1

Excellent customer support is one of the keys to building a successful eCommerce business. It strengthens your brand reputation, increases customer loyalty, and helps maximize long-term profitability.

With 5 years of experience in eCommerce and dropshipping, 4 years in customer service call centers, and 10 years working for a prestigious international airline—where I progressed from Flight Attendant to Cabin Crew Supervisor—I bring strong expertise in customer support, communication, conflict resolution, team management, and customer satisfaction.

Today, I help online businesses deliver a professional, responsive, and customer-focused support experience.

I work with Shopify, WooCommerce, PrestaShop, BigCommerce, Amazon, and eBay, adapting to your processes and business needs.

━━━━━━━━━━━━━━━━━━
WHAT I CAN HELP YOU WITH
━━━━━━━━━━━━━━━━━━

CUSTOMER SUPPORT

• Email Support

• Live Chat Support

• Social Media Customer Support

• After-Sales Service

• Customer Support in English and French

• Communication with international customers using your preferred workflow

FAST RESPONSE TIMES

Every customer inquiry is handled promptly, professionally, and with attention to detail.

PROFESSIONAL SERVICE

I follow high customer service standards to ensure every interaction reflects positively on your brand.

AVAILABLE 7 DAYS A WEEK

Reliable support to keep your customer service running smoothly every day.

━━━━━━━━━━━━━━━━━━
SERVICE PACKAGES
━━━━━━━━━━━━━━━━━━

Starter Package

Perfect for new or small online stores looking for reliable customer support.

Growth Package

Designed for growing businesses that need consistent and efficient customer service as order volume increases.

Performance Package

Ideal for high-volume eCommerce stores requiring proactive customer support and after-sales management.

━━━━━━━━━━━━━━━━━━
OPTIONAL SERVICES
━━━━━━━━━━━━━━━━━━

Returns, Exchanges & Refund Management

I manage customer requests professionally while helping reduce unnecessary refunds whenever possible by offering suitable alternatives such as exchanges, replacements, store credit, or reshipments.

Logistics & Supplier Management

• Order Processing

• Shipment Tracking

• Supplier Follow-Up

• Delivery Delay Resolution

• Lost Package Management

• Failed Delivery Assistance

PayPal, Stripe Disputes & Chargeback Management

I prepare well-organized documentation and professional responses to help you handle disputes efficiently and protect your merchant accounts.

Logistics Audit & Fund Recovery

I identify lost shipments, missing supplier reimbursements, and logistics issues to help recover funds and improve operational efficiency.

━━━━━━━━━━━━━━━━━━
WHY CHOOSE ME?
━━━━━━━━━━━━━━━━━━

• 5 years of eCommerce and dropshipping experience

• 14 years of professional customer service experience

• Fluent customer support in English and French

• Expertise in PayPal disputes, Stripe disputes, and Shopify chargebacks

• Strong order management and logistics coordination skills

• Fast, reliable, and detail-oriented communication

• Available 7 days a week

• Leadership experience gained as a Cabin Crew Supervisor with high customer service standards

• Committed to protecting your brand reputation and improving customer satisfaction

━━━━━━━━━━━━━━━━━━
READY TO GROW YOUR BUSINESS?
━━━━━━━━━━━━━━━━━━

Let me take care of your customer support, after-sales service, logistics, PayPal & Stripe disputes, and chargebacks, so you can focus on growing your business.

Choose the package that best fits your needs and enjoy a reliable, professional, and fully customized eCommerce support service.

I will manage your eCommerce customer support, after-sales service, logistics, PayPal & Stripe dispute. sav

This seller is not subject to sales tax.

Customize service

  1. Order
    your preferred service
    from one of our sellers
  2. Communicate securely via the website’s chat box
    from start to finish
  3. Sellers only get paid
    once you have validated the delivery

About the seller

LunarEcho123

Performance
Order in progress 1 Total sale 1 Seller since Jun 2026
Order in progress 1 Total sale 1 Seller since Jun 2026

Vous recherchez une assistante virtuelle polyvalente, rigoureuse et réactive pour vous accompagner dans le développement de votre activité ? Vous êtes au bon endroit. Grâce à mon sens de l'organisation et à ma capacité d'adaptation, je vous accompagne dans la gestion de nombreuses tâches afin de vous faire gagner du temps et vous permettre de vous concentrer sur l'essentiel. Mes domaines de compétence incluent notamment : ✓ Gestion administrative et secrétariat virtuel ✓ Service client et support SAV ✓ Gestion des e-mails et du calendrier ✓ Saisie et traitement de données ✓ Rédaction et mise en forme de documents ✓ Gestion des réseaux sociaux ✓ Recherche d'informations et veille web ✓ Traduction et correction de textes ✓ Assistance e-commerce et dropshipping Sérieuse, organisée et autonome, je m'engage à fournir un travail de qualité dans le respect des délais. Mon objectif est de vous apporter un soutien efficace et personnalisé, adapté aux besoins de votre entreprise. Pourquoi me faire confiance ? ✔ Communication fluide et professionnelle ✔ Respect de la confidentialité de vos données ✔ Travail soigné et minutieux ✔ Réactivité et disponibilité ✔ Satisfaction client au cœur de mes priorités Que vous soyez entrepreneur, e-commerçant, freelance ou dirigeant de PME, je suis prête à vous accompagner dans vos projets et à contribuer à votre réussite. N'hésitez pas à me contacter pour discuter de vos besoins. Je serai ravie de collaborer avec vous.

Learn more