Hello! I am a professional in Customer Service, HR, Virtual Support, Data AI, and Content Writing, with experience in digital and international environments. I help companies deliver a seamless and professional customer experience while keeping their operations organized and efficient. I handle customer support, email management, administrative assistance, content moderation, and certain data and AI-related tasks.

What I can do for you:

• Customer support-email, chat, and social media • Virtual assistance and administrative support • Email & inbox management • CRM & customer follow-up • Content moderation & community support • Data annotation & AI-related tasks • Content writing & digital communication • Transcription / Translation (Fr-Eng/Eng-Fr) • Copy and paste from Microsoft Word • Graphic design • Notion, Google Workspace & AI tools

I am thorough, responsive, and reliable, with clear communication skills and a keen eye for detail. I quickly adapt to each client’s tools and work methods. My goal is simple: to save you time, improve your customers’ experience, and allow you to focus on growing your business. If you’re looking for someone who is organized, proactive, and easy to work with, I’d be delighted to contribute to your project.