@HaMai

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Jade

Hi, I’m Jade from Vietnam. I have 6+ years of experience in operations, business development, customer service, and e-commerce. I’ve worked on strategic operations, cross-functional projects, and improving business performance in fast-paced environments. Through my work, I’ve developed strong communication skills, attention to detail, and the ability to work accurately under pressure. I’m open to different types of remote work, willing to learn new skills, and always try to deliver quality work on time.



Mes services

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Vendeur depuis mai 2026



Compétences

  • Canva
  • Copywriting
  • Vidéos TikTok
  • Meta Ads
  • Service client
  • Aide administrative
  • Gestion budgets publicitaires
  • Développement business

Expériences professionnelles

  • Operations Manager Jetzt Co., LTD - nov. 2022 - mai 2026
    Oversee end-to-end operational processes; set sales targets and KPIs for the entire team; develop, approve, and evaluate marketing plans and procurement plans. Supervise product development based on market demand and manage strategic partnerships.
  • Business Development - Account Mangement Shopee Vietnam Pte. LTD - juin 2021 - oct. 2022
    Managed over 1,000 strategic sellers, provided operational support, problem-solving, and platform tool guidance, conducted market analysis, and delivered weekly performance reports.
  • Customer Service Representative High Commerce LLC - juin 2020 - juin 2021
    Handled international customer inquiries and complaints via email, optimized service workflows, and shared best practices to support team improvement and growth.

Diplômes et certifications

  • Online Course in Retail Digital Supply Chain University of Pennsylvania  ‐ nov. 2025
  • Bachelor's Degree in Travel and Tourism Service Management Thuongmai University  ‐ juin 2020