@HBServices

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Quality & Support Specialist

Hi, I'm Hind, a Quality Management professional with years of experience in customer service and quality assurance for international companies, fluent in Arabic, French, and English. I help busy professionals and small business owners with: ✓ CV writing & formatting — clear, professional, and tailored to the role ✓ Virtual assistance — inbox management, scheduling, research, data entry ✓ Customer support — email, chat, and trilingual communication My background in quality assurance means I bring attention to detail and reliability to everything I deliver. I respond quickly, communicate clearly, and treat every task with the same care I'd want for my own. Let's discuss how I can help, message me anytime.



Mes services

Commande en cours 0

Vente au total 0

Vendeur depuis juin 2026



Compétences

  • Workflow automatisé
  • Traduction
  • Saisie de données
  • Analyse de données
  • Quality Score
  • Aide administrative
  • CV
  • Service client
  • Lettres formelles
  • Lettres de motivation

Expériences professionnelles

  • Quality Manager BPO Company - Depuis sept. 2023
    Managing quality standards across multiple client accounts, conducting audits, training teams, and ensuring service excellence in a fast-paced, multilingual environment.
  • Trainer International BPO - sept. 2022 - août 2023
  • Quality Analyst International BPO - sept. 2021 - août 2022