@OkerekeUdodi

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Client Experience Specialist | Professional Customer Support Services

Hello and welcome! Are you looking for a reliable, patient, and professional customer support representative who will treat your clients with care and respect? You’re in the right place. I specialize in providing high-quality email and chat support that helps businesses maintain strong relationships with their customers. I understand that every interaction matters, and I focus on clear communication, problem-solving, and delivering a positive customer experience. Here’s what I can help you with: • Responding to customer emails • Live chat support • Handling complaints professionally • Managing FAQs and inquiries • Order tracking and follow-ups • Helpdesk and ticket management • CRM updates and data entry I am organized, detail-oriented, and committed to quick response times. With a background in psychology, I understand customer behavior and how to communicate calmly and effectively — even in difficult situations. My goal is simple: To help your business build trust, retain customers, and maintain excellent service standards. Let’s work together to keep your customers happy and your business growing!



Mes services

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Vendeur depuis févr. 2026



Compétences

  • Hubspot
  • Asana
  • Google Docs
  • Google Sheets
  • Dropbox

Expériences professionnelles

  • Digital sales intern Ecobank - sept. 2025 - févr. 2026
  • Intern supervisor Oando filling station - avr. 2019 - mars 2020

Diplômes et certifications

  • Bachelor of science (B.SC) in psychology Caleb university  ‐ févr. 2026
  • ITF Certificate in Mastery of Information Technology Ethics Caleb university  ‐ févr. 2026