Virtual Assistant | Excel, Data Entry & Digital Organization
I provide reliable administrative and digital support for busy professionals and small businesses.
I can help with data entry, document formatting, web research, file organization, and spreadsheet cleanup (Excel / Google Sheets).
I also automate simple spreadsheet tasks and workflows to help save time and reduce manual work.
I’m detail-oriented, fast, and communicate clearly. If you need a quick and organized delivery, I can start right away.
I can work in English, Spanish, Portuguese and Catalan.
Portfolio
Automated Google Sheets system designed to analyze performance data from structured exports.
The workflow processes raw exported data, cleans and structures it, cross-references it with predefined categories and setups, and automatically generates visual performance charts.
The dashboard provides clear metrics, performance summaries, and visual insights through dynamic charts and structured tables.
Built to reduce manual reporting time and provide organized performance tracking through spreadsheet automation.
Example of a structured Google Sheets dashboard built to transform raw sales data into actionable business insights.
The system processes exported data, calculates profit automatically, and generates visual performance charts by client and product.
In addition to automation, this type of project can include a structured performance summary report highlighting trends, profitability insights, and potential improvement areas to support business decisions.
Designed to reduce manual reporting time while improving clarity and visibility of key metrics.
Custom web application built with Google Apps Script to provide a structured and safe data entry interface connected to Google Sheets.
Instead of allowing users to edit spreadsheet tables directly, the system uses a controlled web form interface to collect data, validate inputs, and automatically write clean records into protected database tables.
Key features:
• Secure data submission (no direct sheet editing)
• Dropdown-based structured inputs
• Automatic timestamp logging
• Database integrity protection
• Scalable for business use cases (sales tracking, inventory, CRM, training logs, etc.)
This type of system improves data consistency, reduces errors, and enables reliable dashboard reporting.
Automated Google Sheets Dashboard for Performance Analysis
Automated Google Sheets system designed to analyze performance data from structured exports.
The workflow processes raw exported data, cleans and structures it, cross-references it with predefined categories and setups, and automatically generates visual performance charts.
The dashboard provides clear metrics, performance summaries, and visual insights through dynamic charts and structured tables.
Built to reduce manual reporting time and provide organized performance tracking through spreadsheet automation.
Small Business Sales Dashboard Template
Example of a structured Google Sheets dashboard built to transform raw sales data into actionable business insights.
The system processes exported data, calculates profit automatically, and generates visual performance charts by client and product.
In addition to automation, this type of project can include a structured performance summary report highlighting trends, profitability insights, and potential improvement areas to support business decisions.
Designed to reduce manual reporting time while improving clarity and visibility of key metrics.
Custom Google Sheets Web App for Structured Data Entry
Custom web application built with Google Apps Script to provide a structured and safe data entry interface connected to Google Sheets.
Instead of allowing users to edit spreadsheet tables directly, the system uses a controlled web form interface to collect data, validate inputs, and automatically write clean records into protected database tables.
Key features:
• Secure data submission (no direct sheet editing)
• Dropdown-based structured inputs
• Automatic timestamp logging
• Database integrity protection
• Scalable for business use cases (sales tracking, inventory, CRM, training logs, etc.)
This type of system improves data consistency, reduces errors, and enables reliable dashboard reporting.
Customer Success Team Lead
Leadtech Group -
juil. 2021 - juil. 2024
Led and coordinated a distributed Customer Success team in a SaaS environment, ensuring performance, quality, and engagement across projects.
Built dashboards and performance tracking systems that enabled teams to monitor KPIs and prioritize actions
Customer Service & Technical Support
CPM / Dyson (Remote) -
juil. 2020 - juil. 2021
Supported Iberian market customers and partners, managing product availability, logistics coordination, troubleshooting, and warranty processes.
Worked with internal systems to track orders, deliveries, and service cases, ensuring timely resolution a
Project Developer / Digital Consult
Hook My Idea -
août 2017 - mars 2021
Designed and delivered digital projects with a strong operational and process focus.
Produced documentation and guidelines to support execution and consistency.
Coordinated multiple stakeholders across disciplines.
Customer Service Specialist
Airbnb Campaign (CPM) -
nov. 2019 - juil. 2020
Supported hosts across Spanish, Portuguese, and English markets, managing complex cases related to availability, pricing, cancellations, payouts, and policy compliance.
Conducted host education and one-to-one conversations to improve listing quality,
Project manager
Masan (Rio de Janeiro, Brasil) -
déc. 2014 - août 2017
Coordinated complex, large-scale projects involving multiple stakeholders, including direct collaboration with the Olympic Committee (Rio 2016).
Led the preparation of technical specifications, proposals, and contractual documentation for public tend