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Ije_Nwamaka
Je vais être et gérer votre service/support client SAV
À partir de 18,55 $US
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@Ije_Nwamaka
Performance
- Avis positifs
- 0
- Avis négatifs
- 0
- Taux d’acceptation
- —
- Taux de completion
- —
- Respect des délais
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Temps de réponse : 21 heures
EN-FR | Customer Support Specialist | Email & Chat Support | SaaS, Ecommerce, Hotel
I help ecommerce, SaaS companies and hospitality businesses enhance and manage their customer support interactions, enhance efficiency, and improve satisfaction using helpdesk tools like Zendesk, Intercom, Gorgias and Freshdesk.
I also provide ecommerce support services including order management, product inquiries, and listing updates, so that business owners can focus on growth.
My services are in English & French
Portfolio
Mes services
Commande en cours 0
Vente au total 0
Vendeur depuis avr. 2025
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1 / 4
Ije_NwamakaI will be customer support for your ecommerce and SaaS business
À partir de 18,55 $US
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Ije_NwamakaI will create custom customer service email templates for your business
À partir de 24,73 $US
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Ije_NwamakaJe vais créer et fournir des templates d'emails pour vos emails SAV e-commerce et SaaS
À partir de 18,55 $US
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Compétences
- Assistance informatique
- Shopify
- Chatbot
- Multitâche
Expériences professionnelles
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Customer Support/Success Specialist
Mailmeteor -
Depuis août 2024
EN = Manage, respond, and troubleshoot customer requests via email dans 12 heures. FR = Gérez, répondez et traitez les demandes des clients par e-mail in 12 hours. -
Gestion Relation Client
HostnFly -
nov. 2021 - déc. 2023
EN = Customer service and concierge for holiday rentals FR = Gestion des relation clients pour locations de vacances et conciergerie.
Diplômes et certifications
- MS, Hospitality Management College de Paris ‐