I will create custom customer service email templates for your business
Vente 0
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Proposé par Ije_Nwamaka •EN-FR | Customer Support Specialist | Email & Chat Support | SaaS, Ecommerce, Hotel Vente au total 0
I am a Customer Support Specialist for Ecommerce and SaaS businesses for 4+ years. I work in ENGLISH & FRENCH
Do you want to create templates that will make your customer service processes easier?
You are a SaaS business without a CSM and you need email templates for your customer service team?
You want to save time on emails with personalised email templates?
That's why I'm here!
I will help you create custom email templates for your business in:
- Refunds
- FAQs
- Order processing
- Shipping and tracking information
- Escalate or transfer emails to billing or technical department
- Acknowledgement of received request
- Returns, exchanges and refunds
- Shipping informations
- Bug investigation
- etc.
Same for your FAQs.
Your templates will be prepared and sent as:
- MS Word file .docx, so that you can personalize further
- Will be personalized according to your business (e-commerce or SaaS)
- in any language you prefer (English or French)
Maximum number of revisions: 2 revisions
My languages levels:
English = Native
French = Fluent/B2/C1
I will create custom email templates for your customer service 5 Templates at €20 One day delivery ENGLISH or FRENCH
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À propos du vendeur
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I help ecommerce, SaaS companies and hospitality businesses enhance and manage their customer support interactions, enhance efficiency, and improve satisfaction using helpdesk tools like Zendesk, Intercom, Gorgias and Freshdesk. I also provide ecommerce support services including order management, product inquiries, and listing updates, so that business owners can focus on growth. My services are in English & French