Hello,

I am a Customer Support Specialist for Ecommerce and SaaS businesses for 4+ years. I work in ENGLISH & FRENCH

Do you want to create templates that will make your customer service processes easier?
You are a SaaS business without a CSM and you need email templates for your customer service team?
You want to save time on emails with personalised email templates?

That's why I'm here!

I will help you create custom email templates for your business in:
- Refunds
- FAQs
- Order processing
- Shipping and tracking information
- Escalate or transfer emails to billing or technical department
- Acknowledgement of received request
- Returns, exchanges and refunds
- Shipping informations
- Bug investigation
- etc.

Same for your FAQs.

Your templates will be prepared and sent as:
- MS Word file .docx, so that you can personalize further
- Will be personalized according to your business (e-commerce or SaaS)
- in any language you prefer (English or French)

Maximum number of revisions: 2 revisions

My languages levels:
English = Native
French = Fluent/B2/C1

I will create custom email templates for your customer service 5 Templates at €20 One day delivery ENGLISH or FRENCH