Outsourced customer support

Hand your after-sales and customer emails to a freelancer

Fast replies are what bring customers back, and they're often the first thing to slip when you're swamped. On ComeUp, freelancers handle your customer service and after-sales, especially for Shopify and Amazon stores, or support you as a virtual assistant.

34 services

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Israel_dov

5.0 (47)

I will manage the customer service of your dropshipping store professionally.SAV

From $17.95
Dupsy

I will professionally manage the customer service of your dropshipping store

From $17.95
Maya_Malala

I will handle your dropshipping & e-commerce customer support

From $17.95
LunarEcho123

5.0 (1)

I will manage your eCommerce customer support, after-sales service, logistics, PayPal & Stripe dispute. sav

From $17.95
favour_integration

I will integrate zapier square quickbooks jotform facebook ads docusign asana pipedrive intercom wordpress

From $16.28
favour_integration

I will integrate zapier make facebook ads google sheet linkedin instagram tiktok airtable forms salesforce

From $21.70
Hermex

I will be your customer support for chat email instagram and whatsapp

From $17.95
AndoMioratiana

I will take care of your customer support in both ENG and FR

From $17.95
favour_integration

I will integrate connect google sheets hubspot slack form mailchimp trello gmail calendar typeform notion

From $27.13
maxen_

New

I will handle your customer support by email, ticket or live chat

From $16.28
Vanessa_Maxi

I will be your professional virtual assistant, expert in data entry and customer-services

From $17.95
webmaxicon

I will setup brevo attio mekari qontak less annoying crm localiq creatio netsuite rsoft scoro freshsale crm

From $211.58
YasmineChaibedraa

New

I will manage your Shopify customer support and e-commerce emails in Eng & and Fr (after sales service) SAV

From $358.96
Habdex

I will Migrate hubspot Salesforce pipedrive Microsoft Excel Mailchimp Airtable Freshsales to zoho CRM

From $47.86
1 / 4
Ije_Nwamaka

I will be customer support for your ecommerce and SaaS business

From $17.95
mehedi_hasan66

I will do highly targeted b2b lead generation

From $17.95
Tech_Hub

I will Handle USA Truck Dispatching and Freight Load Booking

From $21.70
danieltaiwoayomi

I will be your Customer Support Expert

From $43.40
JAYEOLATIMILEYIN

I will be your customer Support Expert Email Chat Phone Support

From $293.16
1 / 4
ClintonE

I will develop a project schedule using Primavera P6 or MS Project

From $32.55
1 / 3
OkerekeUdodi

I will optimize your customer communication through email and live chat with structured crm support

From $47.86
NahangamiIssoufCou

I will set up and optimize your CRM (Zoho or Salesforce)

From $59.83
Julius_Highlevel

I will CRM Workflow and Automation GoHighLevel, Kajabi, ClickFunnels, Kartra, Systeme.io Zapier n8n Notion

From $16.28
1 / 2
MyahRakotomalala

I will be your Administrative Virtual Assistant

From $17.95
MoustaphaBA

I will manage your Shopify store and handle your admin tasks as a bilingual FR/EN virtual assistant

From $53.85
Norma2

I will will be your virtual assistant for customer support and administrative tasks

From $16.28
webmaxicon

I will setup hubspot gohighlevel pipedrive close zoho activecampaign bigin monday crm

From $16.28
Norma2

I will I will provide customer support in Spanish by chat and email

From $16.28
OnjaFameno

I will be your virtual assistant for Email

From $17.95
Inspiresam

I will migrate data list deduplication Attio Nutshell monday Vtiger suite Espo odoo CRM

From $16.28
Julius_Highlevel

I will Zapier Automation for HVAC CRM Integration, Workflow Scenarios & Lead Management

From $16.28
Lusi55

I will provide professional customer support in French and English

From $17.95
favour_integration

I will setup gohighlevel email sms automation twilio a2p registration zoom GBP whatsapp zapier integration

From $16.28
EmmanuelDIeudonneB

I will manage your customer service

From $29.92

FAQ Customer management

Offers start low, and the final amount depends on the scope of the work. Based on orders from the last 90 days, customer service or after-sales support for an online store usually costs ten to twenty times the entry price, and the largest assignments several times more. Every offer shows its price before you order, and options can be added.

Based on recent orders, an assignment usually lasts about 8 days, during which the freelancer handles your customers' requests as set out in the offer. Each offer shows its duration: pick one that covers your busy periods, such as sales. For ongoing support, you can simply order again at the end of each period.

A chatbot answers simple questions instantly, at any hour: parcel tracking, opening hours, sizes. However, it handles an unhappy customer, a dispute or an out-of-scope request poorly, and a wrong answer can cost you a sale. A freelancer takes over those cases, adapts the tone to each customer and can also review and improve your chatbot's canned replies.

Never give your main password: create a staff or user account for them, which both Shopify and Amazon Seller Central allow, with only the permissions needed (orders, customer messages). You can easily remove it at the end of the assignment. The freelancer also processes your customers' data on your behalf: the GDPR requires a written agreement setting out what they can do with it.

Prepare a short document: your delivery times, your return and refund policy, answers to frequent questions, the tone to use (formal or casual) and what they can grant on their own, such as a discount code or reshipping a parcel. Also say when they should hand over to you, for example for a dispute or a major complaint. The clearer the document, the more consistent the answers from one customer to the next.

Check that they know your platform (Shopify, WooCommerce, PrestaShop, Amazon, eBay) and its messaging tools. Read the reviews too: more than 240 were left for outsourced customer support in the last 12 months, and 99% are positive. Of course, pay attention to the quality of their writing from your first exchanges: that's what your customers will read.

Outsourced customer support

Hand your after-sales and customer emails to a freelancer

34 services

I will manage the customer service of your dropshipping store professionally.SAV

I will professionally manage the customer service of your dropshipping store

I will handle your dropshipping & e-commerce customer support

I will manage your eCommerce customer support, after-sales service, logistics, PayPal & Stripe dispute. sav

I will integrate zapier square quickbooks jotform facebook ads docusign asana pipedrive intercom wordpress

I will integrate zapier make facebook ads google sheet linkedin instagram tiktok airtable forms salesforce

I will be your customer support for chat email instagram and whatsapp

I will take care of your customer support in both ENG and FR

I will integrate connect google sheets hubspot slack form mailchimp trello gmail calendar typeform notion

I will handle your customer support by email, ticket or live chat

I will be your professional virtual assistant, expert in data entry and customer-services

I will setup brevo attio mekari qontak less annoying crm localiq creatio netsuite rsoft scoro freshsale crm

I will manage your Shopify customer support and e-commerce emails in Eng & and Fr (after sales service) SAV

I will Migrate hubspot Salesforce pipedrive Microsoft Excel Mailchimp Airtable Freshsales to zoho CRM

I will be customer support for your ecommerce and SaaS business

I will do highly targeted b2b lead generation

I will Handle USA Truck Dispatching and Freight Load Booking

I will be your Customer Support Expert

I will be your customer Support Expert Email Chat Phone Support

I will develop a project schedule using Primavera P6 or MS Project

I will optimize your customer communication through email and live chat with structured crm support

I will set up and optimize your CRM (Zoho or Salesforce)

I will CRM Workflow and Automation GoHighLevel, Kajabi, ClickFunnels, Kartra, Systeme.io Zapier n8n Notion

I will be your Administrative Virtual Assistant

I will manage your Shopify store and handle your admin tasks as a bilingual FR/EN virtual assistant

I will will be your virtual assistant for customer support and administrative tasks

I will setup hubspot gohighlevel pipedrive close zoho activecampaign bigin monday crm

I will I will provide customer support in Spanish by chat and email

I will be your virtual assistant for Email

I will migrate data list deduplication Attio Nutshell monday Vtiger suite Espo odoo CRM

I will Zapier Automation for HVAC CRM Integration, Workflow Scenarios & Lead Management

I will provide professional customer support in French and English

I will setup gohighlevel email sms automation twilio a2p registration zoom GBP whatsapp zapier integration

I will manage your customer service

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